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RESPONSIBILITIES
At the City of Atlanta, we are passionate about building and improving our community.  Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure.  Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.

Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained.  Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta!   If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

Posting:  Open Until filled

Salary: $55,000.00

The Permit Technician is responsible for providing administrative and technical support for permitting, application processing, public hearing preparations and follow-up, compliant management and tracking, and general operations in the Office of Design’s Historic Preservation Studio in the Department of City Planning.  The Permit Technician will support the Studio’s business operations, provide best in class customer service to both internal and external customers, and embrace, support, and promote the City’s core values, beliefs, and culture.

The Permit Technician will support the Studio’s the successful implementation of: Atlanta City Design, the City of Atlanta’s historic preservation program regulations, and policies, the responsibilities of the Atlanta Urban Design Commission, the Future Places Project, and the initiatives of the Office of Design. 

Duties are performed with considerable initiative and independent judgment under the direction of the Studio Assistant Director. 

MAJOR DUTIES AND RESPONSIBILITIES

General Description & Classification Standards
The City of Atlanta Department of City Planning (DCP) is committed to implementing Atlanta City Design and transforming Atlanta into the best possible version of itself. Adopted into the city charter in December 2017, Atlanta City Design articulates an aspiration for the future city that Atlantans can fall in love with, knowing that if people love their city, they will make better decisions about it.

The Office of Design of the Department of City Planning provides leadership for the physical design of the city. It accomplishes this through the design of physical plans for the logical organization of our future city, creation of vibrant public spaces that cultivate public life, and architectural guidance, including preservation, of high-quality buildings that contribute to a cohesive public realm. This work is framed by Atlanta City Design and driven by the desire to design a city for everyone in the most inclusive way possible.

The Historic Preservation Studio of the Office of Design is responsible for the implementation of all the City of Atlanta’s historic preservation programs and activities at all scales - from the entire city, to districts, neighborhoods, blocks, streets and buildings.  These programs and activities include architectural review using historic preservation design regulations within a public-facing process; wide-ranging technical assistance to individual property and business owners, City residents, community groups, outside researchers, other City agencies and other government entities; supporting the enforcement of the City’s historic preservation regulations; creating and managing programs and policies that advance the goals of the City’s historic preservation program; and incorporating the City’s historic places and spaces into its future.  These actions will guide the physical and economic development of our rapidly growing city. The programs and activities must thoughtfully and creatively consider how best to leverage the value of the City’s historic places and spaces to achieve desired patterns and densities of development, support new types and levels for diverse affordable housing options, and create opportunities for parks and other public spaces that reinforce the City’s physical identity while also addressing existing community needs.

Supervision Received
Direction received is very general, focuses on end results, and is typically collaborative in nature. Candidate should be extremely self-motivated and willing to take initiative.

Essential Duties & Responsibilities                          

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Other duties shall be performed as assigned.
Interviews and provides information to applicants regarding all applications managed by the Historic Preservation Division, including but not limited to certificates of appropriateness and review and comment applications, as well as other historic preservation and urban design-related entitlement actions.   
Reviews plans, applications, and other pertinent information at the public counter and that are submitted through the City’s digital platforms to verify accuracy and completeness and compliance with established, ordinances, policies, and procedures.
Routes all types of applications to appropriate staff for review and further processing.
Prepares applications, materials, and documents for review by the Atlanta Urban Design Commission. 
Assists with preparations for the twice monthly Atlanta Urban Design Commission public hearings. 
Compiles applications, materials, and documents that have been reviewed by the Atlanta Urban Design Commission and other Historic Preservation Staff for further processing and final review by assigned reviewer / staff. 
Maintains computer files and other manual logs on all Studio-related applications and related documents; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Follow standardized procedures and written/verbal instructions to accomplish assigned tasks.

Decision Making
Must be able to process information on hand and decide on next steps to complete tasks and/or resolve issues.
Determines when to escalate issues to supervisor when required.
Applies organizational policies. Establishes work methods, timetables, performance standards, etc. Selects from multiple procedures and methods to accomplish tasks.

Leadership Provided
Serves as a technical resource and mentor to other employees.  May lead or instruct less experienced workers in high level or technical tasks.

Knowledge, Skills, And Abilities
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Historic preservation design guidelines and regulations; and the Secretary of Interior’s Standards for Rehabilitation. 
Local government design review, zoning, and planning procedures. 
Practices of developmental design and engineering, including historic preservation, architecture, landscape architecture, site design and development, and land use compatibility.
Oral communication and interpersonal relationships to explain rules, procedures and programs clearly to the public; and creative problem-solving to gather relevant information to solve vaguely defined practical problems.    
Read and interpret architectural, landscape architectural, and civil engineering plans, city regulations, procedures, regulatory codes, technical and operational documents, reports, research material and information, and maps; analyze applications and apply relevant regulatory ordinances and codes; and operate a GIS computer system.   
Operate standard office equipment including a personal computer using program applications appropriate to assigned duties; communicate effectively; and establish and maintain effective working relationships with the public, customers, citizen groups and other employees.
Thorough knowledge of the principles and practices of customer service; works collaboratively with team members to resolve customer challenges; and ability to provide information and to answer questions pertaining to city planning procedures in a tactful and courteous manner to the general public.
Use independent judgment and make sound decisions in accordance with established procedures and policies.
Works effectively and efficiently under stress and meet deadlines as required.
Ability to understand the organization and operation of the city to assume the assigned responsibilities.
Ability to establish and maintain effective working relationships with fellow employees, other officials, representatives of other government agencies, developers, and the general public.
Ability to gather relevant information to solve practical problems.

QUALIFICATIONS

Minimum Qualifications – Education and Experience

High School Diploma or General Equivalency Diploma (GED), supplemented by three to five years responsible administrative experience, or an equivalent combination of
education, training, and experience.

Preferred Education & Experience

Associate degree or vocational training in construction, or related fields. International
Code Council (ICC) Permit Technician certification preferred.

Licensures & Certifications
Position would be expected to hold, or currently in pursuit of, licensure or professional certifications appropriate to the position.

Required: Valid Georgia driver’s license